good111 game's Privacy Policy
Your personal information is very important to us. This policy explains how we collect, use, and keep your data secure.
Last Updated: This privacy policy has been reviewed and updated most recently. good111 game reserves the right to amend this policy at any time as needed. After any amendment, the updated policy will be published on this page and users will be notified.
1. Introduction and Scope
good111 game is an online gaming and betting platform operated for users in Bangladesh. This privacy policy applies to all individuals who visit the good111 game website, open an account, or use any of our services.
By using our platform, you are considered to have agreed to the terms of this privacy policy. To learn about the full terms and conditions of our services, please read our Terms and Conditions page, where user rights and responsibilities are described in detail.
good111 game's services are for individuals aged 21 or older only. We do not knowingly collect information from minors, and any such information discovered will be deleted immediately.
2. What Information We Collect
2.1 Registration and Identity Information
When opening an account, good111 game collects the following information:
- Full name and date of birth
- Mobile number and email address
- National ID card or passport number (for identity verification)
- Address as provided by the user
2.2 Financial and Transaction Information
During deposits and withdrawals, we process payment-related information such as bKash, Nagad, Rocket, or Upay account numbers and bank transfer details. Full card or account numbers are not stored; only the information needed to complete a transaction is used.
2.3 Technical and Device Information
Certain technical information is collected automatically while using the website or app, including IP address, browser type and version, device operating system, pages visited, and session duration.
2.4 Cookie and Tracking Information
good111 game uses cookies and similar technologies to improve site functionality, remember user preferences, and monitor service quality. Cookies can be managed through browser settings, though disabling certain cookies may prevent some site features from working.
3. Purpose of Data Use
Collected information is used for the following purposes:
- Creating, verifying, and managing accounts
- Processing deposits, withdrawals, and other financial transactions
- Providing bonuses, cashback, and VIP benefits
- Preventing fraud and ensuring account security
- Providing customer service and support — available 24/7 in Bengali and English via live chat and email
- Technical improvement of the platform and troubleshooting
- Complying with applicable laws and regulations
- Sending relevant offers or updates with user consent
good111 game never sells personal information to third parties and does not share it for marketing purposes without user consent.
4. Information Sharing and Disclosure
good111 game may share information with third parties in limited and specific circumstances. These circumstances are described below:
4.1 Service Provider Partners
The minimum necessary information may be shared with trusted third parties for payment processing, identity verification, and technical services. These partners are bound by strict confidentiality obligations and may only use the information to perform the specified services.
4.2 Legal Obligations
good111 game will be required to disclose information if necessary due to a court order, government directive, or any other legal reason.
4.3 Fraud and Security Cases
In cases of suspicious activity or fraudulent transactions on an account, relevant information may be shared with the relevant authorities or payment providers.
5. Data Storage and Security
good111 game uses industry-standard technical and administrative measures to protect user information. SSL encryption technology is used to keep data transmission and storage secure.
5.1 Retention Period
Information is retained for as long as an account is active and for the period required by legal obligations. After account closure, some information may be retained for a specified period for legal reasons, after which it is securely deleted.
5.2 Data Protection Methods
- SSL/TLS encryption on all data transmissions
- Encrypted database storage for sensitive information
- Two-factor verification (OTP) to prevent unauthorised access to accounts
- Regular security audits and vulnerability assessments
- Data access restricted to authorised staff only
No method on the internet is 100% secure, but good111 game makes every effort to protect user information with the highest level of care.
6. User Rights
As a user of good111 game, you have certain rights over your own information:
6.1 Right to Access
You may request a summary of the information good111 game holds about you. This request can be made via live chat or email.
6.2 Right to Correction
If any information in your account is incorrect or incomplete, you may request a correction.
6.3 Request for Deletion
In certain circumstances you may request that your information be deleted. However, this request may not be fulfilled where there are legal obligations, ongoing disputes, or active financial transactions.
6.4 Opting Out of Marketing Communications
You may stop receiving promotional emails or messages at any time. Contacting customer support directly or changing your account settings will register this preference.
For detailed guidance on responsible gaming practices and managing your own account, visit our Responsible Gaming page.
7. International Data Transfers
Some of good111 game's service providers or technical infrastructure may be located outside Bangladesh. In such cases, user information may be transferred across borders.
Regardless of where information is processed, good111 game ensures that appropriate protections are in place in every case and that information is handled in accordance with the standards of this privacy policy.
8. Protection of Minors' Information
good111 game's services are for individuals aged 21 and over (21+). We do not knowingly collect or store personal information from anyone under the age of 21.
If we become aware that a minor's information has been collected by mistake, it will be deleted immediately and the relevant account will be suspended. Parents or guardians who believe their child's information has been submitted to us are requested to contact customer support.
9. Policy Changes
good111 game reserves the right to change or update this privacy policy as needed. Users will be notified of significant changes via email or a site notification.
Continued use of the site after any changes will be taken as the user's agreement to the new policy. It is therefore recommended to review this page regularly.
For general information and background about good111 game, read our About Us page.
10. Contact and Support
If you have any questions, concerns, or requests regarding your information or this privacy policy, please contact the good111 game customer support team. Our team is available in both Bengali and English, seven days a week, 24 hours a day.
For answers to common questions about the privacy policy, account security, or our services, visit our FAQ section, where detailed answers to the most frequently asked questions are provided.